CUSTOMER SUPPORT

Reach out to us anytime — 24/7 support for all your mobility and logistics needs.

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Report a Complaint.

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Service & Product Inquiries

Service & Product Inquiries

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Call Our Support Center

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Frequently Asked Questions

ASSA provides integrated mobility and logistics solutions through a service ecosystem designed to support comprehensive business operational needs. Our services include corporate vehicle leasing (short and long-term), transportation and logistics distribution, professional driver services, automotive auction houses, an online vehicle buying and selling ecosystem, car-sharing services via ShareCar, and parcel/package delivery.   With an end-to-end approach, ASSA ensures that every mobility process and asset management task runs efficiently, remains controlled, and adheres to the highest operational standards. Discuss your operational needs with us.  
ASSA is supported by a professionally managed and well-maintained fleet, an extensive national operational network, and service standards based on Service Level Agreements (SLA). Our Solution Center support and 24/7 operational services ensure that our customers' business continuity is always maintained.   System integration and digital solutions allow for fleet monitoring and management that is more transparent, efficient, and data-driven. Consult your business needs with ASSA.

Customers can contact ASSA through the official website, available online contact channels, or by directly reaching out to the ASSA sales team for corporate requirements and business partnerships.

Discuss your operational needs with us.

With an operational network spread across various major cities in Indonesia, ASSA is capable of supporting customer mobility and distribution needs across many regions consistently and reliably. This operational scale allows companies to manage transportation and logistics needs within a single integrated system at a national level. 👉 Find ASSA operational locations in your area.
ASSA provides various types of vehicles that can be tailored to operational needs, ranging from passenger and premium vehicles for executive requirements to commercial vehicles and distribution fleets for business activities. For individual needs, our car-sharing service through ShareCar provides a flexible, digitally-based mobility solution. Consult your business needs with ASSA.
No. ASSA Rent focuses on corporate needs, while individual or personal customers can rent vehicles through the ShareCar platform.

All ASSA operational vehicles are equipped with insurance coverage in accordance with applicable regulations to provide peace of mind and risk protection for our customers.

ASSA provides 24/7 operational support and emergency assistance to ensure customers' mobility continues without interruption.
For immediate assistance, customers can contact the ASSA Solution Center at 1500-369, ready to serve your operational needs at any time.