CUSTOMER SUPPORT

Reach out to us anytime — 24/7 support for all your mobility and logistics needs.

Report a Complaint.

Report a Complaint.

Let us know what went wrong — we're here to make it right.

Service & Product Inquiries

Service & Product Inquiries

Got questions about our services? Find clear, helpful answers here.

Call Our Support Center

Call Our Support Center

Speak directly with our team for immediate assistance.

Frequently Asked Questions

ASSA is the largest transportation service provider in Indonesia, offering a wide range of integrated mobility solutions, including corporate vehicle rental services, logistics transportation, professional driver services, automotive auction services, car sharing, online vehicle buying and selling, as well as parcel delivery services.
ASSA’s services are supported by well-maintained fleets, a wide operational network, SLA-based service standards, and digital solutions that enhance efficiency and reliability.
Customers can contact ASSA through the official website and various available online communication channels. For faster assistance, customers may also reach ASSA’s 24-hour Solution Center at 1500-369, or directly contact our sales team for corporate needs and business partnerships.
ASSA operates across multiple major cities in Indonesia, enabling wide coverage for customer mobility needs.
ASSA provides a wide range of vehicle options, from MPVs and SUVs to commercial vehicles, supported by an extensive service network across Indonesia. In addition, ASSA offers comprehensive car rental services for both corporate and personal needs, including short-term and long-term rentals, fleet management, professional driver services, logistics transportation (such as trucks, blind vans, and similar vehicles), carpooling services, and on-site maintenance (mobile service), all supported by a digital platform for easy booking and service management.
No. ASSA Rent focuses on corporate needs, while individual or personal customers can rent vehicles through the ShareCar platform.